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Shipping & Returns

Shipping Policy

Free Standard Shipping on All Orders:

At Fresh Start, we believe that exceptional products deserve exceptional delivery service. That’s why we offer free standard shipping on all orders, no minimum purchase required. Whether you’re ordering a single box or a year-long subscription, we’ve got the shipping costs covered.

 

Timely and Reliable Delivery: We understand the excitement of waiting for your Fresh Start Jr. box! Our team works diligently to ensure timely dispatch and reliable delivery. Most orders are shipped within 1-2 business days, and you can expect your box to arrive within 3-5 business days after dispatch for standard shipping.

 

Track Your Order: Once your order is on its way, we’ll send you a tracking number so you can follow its journey. Stay updated on your shipment’s status and get peace of mind knowing exactly when it will arrive.

Dedicated Customer Support: Have questions about your order or shipping? Our customer support team is here to help. Reach out to us for any assistance or inquiries.

With Fresh Start, you’re not just receiving a box; you’re getting a hassle-free, delightful experience right to your doorstep. We’re committed to making every step of this journey as seamless and enjoyable as your experience with our products.

Return & Exchange Policy

At Fresh Start, we are committed to your complete satisfaction. We understand that sometimes a product may not meet your expectations, and we want to ensure that your experience with us is as positive as possible.

30-Day Money-Back Guarantee: If you’re not entirely happy with your Fresh Start Jr. box, you can return it within 30 days of receipt for a full refund. We believe in the quality of our products, but we also understand that every individual’s needs are different.

 

Easy Returns Process: To initiate a return, simply contact our customer support team with your order details. We’ll guide you through a simple and straightforward process to return your box. We would love to hear your feedback to improve our offerings continually.

 

Free Return Shipping: We offer free return shipping for all orders. A prepaid return label will be provided, so there are no additional costs or hassle for you.

Prompt Refund: Upon receiving the returned box, we will process your refund promptly. The amount will be credited back to your original method of payment within 5-7 business days.

Damaged or Incorrect Items: In the rare event that your box arrives damaged, or if you receive the wrong items, please contact us immediately. We will expedite a replacement at no extra cost or issue a full refund, as per your preference.

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