FAQ

FreshStart boxes are specially curated subscription boxes designed for young boys and girls, packed with age-appropriate hygiene and self-care products. Each box is tailored to nurture and empower the younger generation in their daily routines.

Our boxes are gender-specific, with the contents carefully selected to suit the unique needs of each. You can choose the boys’ or girls’ box based on the preference and requirements of the child it’s intended for.

Absolutely! We offer a one-time purchase option for those who want to try our box without a subscription. You can also subscribe quarterly or annually for regular deliveries.

We offer free standard shipping on all orders. Expedited shipping options are also available at an additional cost. Orders are typically shipped within 1-2 business days, and standard delivery takes 3-5 business days.

Yes, orders placed by Dec 10 are guaranteed to arrive in time for Christmas. We recommend ordering early to ensure timely delivery.

We offer a 30-day money-back guarantee. If you’re not satisfied with your box, you can return it within 30 days of receipt for a full refund. The returned items must be in their original condition.

You can manage your subscription through our website. This includes pausing, canceling, or changing your subscription plan. Simply log in to your account to make these changes.

Yes, all products are carefully chosen to be gentle and safe for young, sensitive skin. We prioritize natural ingredients and avoid harsh chemicals.

Currently, our boxes are pre-curated to ensure a balanced mix of products. However, we take customer feedback seriously and are always looking to improve and customize our offerings.

Our customer service team is available to assist you with any queries or concerns. You can contact us via email at service@GetAFreshStart.com.